Chatbots are computer programs designed to simulate exchanging messages with a human.They match messages from real humans with combinations of keywords and other responses stored in their database.Anything that doesn’t grow naturally from the conversation is most likely a disguised sales pitch.
More advanced bots can use audio and visuals such as animations. Some of them tell you they are bots before you begin chatting.
These are usually customer service chatbots designed to take pressure off customer service reps and substitute for them during off hours and weekends.
The key to detecting and reporting them is understanding how they work in various contexts.
Then you can exploit their weaknesses and out them as robots!
Real humans use lots of sentence fragments when they’re chatting.
Or They Do the Opposite Other bots will try too hard to speak casually by using an excess of “lols,” emoji and similar characters.Chat Tool Founder Robert Brandl offered the following example: Don’t waste your energy outing these guys. Save it for long conversations and “people” you chat with outside of customer service such as those on online dating platforms.Now we get into the malicious chatbots: the ones trying to sell you something, take your personal information or cheat you out of money you paid to chat with an online therapist.This variety of bot talks with you on sites such as Tinder and Facebook.Programmers design chatbots to simulate real conversation long enough to convince you to buy something, click on a link or offer personal information.Here are the patterns to look for: Mentions a Product or Service The only product or service that should come up quickly during online chats is the one you are using to facilitate the chat.