However, if updating doesn’t work, it may be necessary to click Restore, which erases all settings and content.
If you backed up this i Phone to this computer or i Cloud, you’ll be prompted to restore the backup onto the i Phone.” There are reports of successfully installing i OS 10 on the i Tunes logo screen bricked devices by simply waiting for i Tunes to have the i OS 10 update available and choosing the Update button instead, or by using i OS 10 IPSW files matching the device.
If your device is still stuck on the i Tunes logo screen, proceed with the restore or update process with i Tunes as recommended.
If you experience the “connect to i Tunes” problem, i OS 10 update has failed and you will need to use i Tunes to fix the issue.
i OS 10 update totally failed and now you can’t use an i Phone or i Pad at all?
This is pretty rare, but if it happens you may need to try a Recovery Mode Restore.
Some users who restore the effected i Phone or i Pad through i Tunes discover the device is being downgraded to i OS 9.3.5, rather than updating to i OS 10.
If this happens, it may be a good idea to stay on i OS 9.3.5 for a while until the trouble with the i OS 10 update is resolved, or use i Tunes to install the i OS 10 update instead of the on-device OTA mechanism.
If the update fails, i Tunes will inform the user that the device must be restored to factory settings, which would then be able to restore from a backup.
Finally, some of the impacted users who are attempting to use recovery or restore mode to restore the i Phone or i Pad may encounter an error 1671 or similar error message in i Tunes, which further complicates the trouble.
Upon connecting the bricked device to i Tunes, you may encounter the following message alert: “There is a problem with the i Phone “(Device Name)” that requires it to be updated or restored.
The problem may be fixed by updating your i Phone, which preserves your settings and content.
Some users are experiencing trouble installing the i OS 10 software update by way of the Over-the-Air Software Update mechanism.